Return Policy

At PASCALPLAST, we believe in providing our customers with the best shopping experience possible. That's why we have implemented a comprehensive return policy to ensure your satisfaction. 

14-Day Return Period

Our return policy allows you to request a return within 14 days of receiving your item. This means that you have two weeks from the date of delivery to decide if the product meets your expectations. We understand that sometimes things don't work out as planned, and we want to make the return process as smooth as possible for you.

Eligibility for Returns

In order to be eligible for a return, the item must meet certain criteria:

  • The item must be in the same condition as when you received it.
  • The item must be unworn or unused.
  • The item must have all tags and labels intact.
  • The item must be in its original packaging.

If your item meets these requirements, you can proceed with the return process.

How to Initiate a Return

If you wish to return an item, please contact us at pascalplast@gmail.com. Our customer service team will guide you through the return process and provide you with detailed instructions on how and where to send the package. Please note that we do not accept returns without prior authorization.

Refunds and Processing Time

Once we receive and inspect your return, we will notify you of the approval status for your refund. If your return is approved, we will initiate the refund process, and you will be automatically refunded on your original payment method within 14 business days. Please keep in mind that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us immediately at pascalplast@gmail.com. We will investigate the issue and ensure that you receive your refund promptly.

We hope this article has provided you with a clear understanding of our return policy. If you have any further questions or need assistance with a return, please don't hesitate to contact our dedicated customer service team. We are here to help you have a positive shopping experience with PASCALPLAST.